Vocabulary

Customer Relationship Management

顧客(こきゃく)関係(かんけい)管理(かんり)

Samraworld Dictionary

(1) Noun

Abbreviated as CRM, this is an industry that deals with sales campaigns, marketing, and related activities.  Well known applications include those from Salesforce, Oracle, and Zendesk.

CRMと略され、これは販売キャンペーン、マーケティング、および関連する活動を扱う業界です。よく知られているアプリケーションには、Salesforce、Oracle、Zendeskのアプリケーションがあります。

Examples

  1. We use a CRM application at work to manage our sales contacts information and campaigns.
  2. One of the most popular CRM apps in the USA is Salesforce.com.

Related Lessons

Related Words